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Home Line in Whitehouse.

Whitehouse is in Smith County. Here is who supplies the water, who fixes which side of the meter, and how old the houses are, with a source for every fact.

About 2 in 10 homes here were built before 1980.

Most of Whitehouse’s homes were built in or after 1980. Older streets still have older pipe; a plumber can tell you what yours is made of.

Population
9,970Census Bureau estimate, 2025; 8,257 in the 2020 census
Median home built
1995US Census Bureau, American Community Survey

1 of the 26 is based in Whitehouse.

18 are in Smith County. The state register lists 4 licensed plumbing companies in Whitehouse. We check your address when you call.

See them all

Whitehouse, plainly.

County
Smith County
Water supplier
City of WhitehouseCan depend on your address; check your water bill
ZIP codes
75791ZIP areas covering most of the town
Some problems aren’t a plumber’s: the city’s own numbers

Water supplier

City of Whitehouse

After hours: 903-245-8274. Customer service: 903-510-7500 Option #1.

Source

Your side of the meter

Who fixes what

The city owns the portion from the main to the water meter, including the water meter. The property owner is responsible for the portion from the meter to the point it enters the home or business

Source

Plumbing permits

City of Whitehouse Building Permits and Inspections

Phone: 903-510-7516.

Source
Local notes: water, freezes, permits
  • Where the water comes from: Our drinking water is obtained primarily from ground water sources in Smith County. City of Whitehouse wells draw from the Carrizo-Wilcox aquifer located in Smith County. City of Whitehouse purchases supplementary water Source
  • Hardness, from the water report: Total Hardness 4.51 ppm. Source
  • The freeze of February 2021: City boil-water notice for low distribution pressure (listed in KLTV's Feb 17-20, 2021 roundup); on Mon Feb 22 most customers were without water after overnight usage outran supply; still under boil notice Feb 23, 2021. Source
  • Freezing nights: 29.1 nights a year at or below 32°F at Tyler Pounds Field (NOAA normals, 1991–2020). Pipes in attics, crawl spaces and outside walls are the ones that burst. Source

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